Promoting High Performance Service Empowered Team

Setting up of committees and project teams are part and parcel of corporate organisations. Poor selection of members leads to frustrations, lost of time, escalation of expenses, all leading to poor employee morale and low productivity.

Organisation needs to promote and develop productive teams that are empowered, self – directed and committed to succeed. In the Pyramid of Commitment below, it is in your best interest to develop your teams to the levels of self actualization. Can it be done ?

The Service DC methodology outlines the following Pillars of Transforming High Performance Service Teams as follows:

    • Greater Purpose
    • Common Language
    • Internal Supportive System
    • Belief in Technology that will make a difference
    • Unified Identity

 Application of the Pillars will accelerate your service empowered team leaders and members to arrive at your destination fully inspired. Adopting the methodology will guarantee to lead your service teams to deliver the desired results, within the stipulated time-frame and budget, but more importantly it will leave your teams constantly motivated.

Who should attend

Customer Service Officers, Service Project Team members, Branch Executives, Branch Managers, Department Heads, Division Heads.






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